A new Idea of hospitality
Hospitality is ... "the pleasure of giving the guest a warm welcome, the desire to make him feel fine, the wish to surprise him... and our pleasure to see him again".
Hospitality means offering our guests a warm, personalized welcome, that has to continue during the whole stay.
Guests have to feel welcomed and pampered: they are far from home, in a new, unknown environment and it is our duty to protect them against discomfort. Our attentive staff will be happy to please our guests who are not considered only as numbers but as special and unique individuals.
Not only a trademark, you will find us, Idea Hotel’s people, a dedicated, attentive staff able to understand and satisfy guests’ wishes and desires.
Every day, with professionalism and passion we take care of our clients: we want our guests to live an unique and unforgettable experience from reservation to departure.
We constantly participate in training courses to empower our knowledge and to develop our skills in order to delight and always satisfy our guests.